Game Help:Game Patch Issues - Revision history

Simsample: Updating for Deluxe and double Deluxe

2008-11-15T00:09:48Z

Updating for Deluxe and double Deluxe

Simsample at 18:09, 6 October 2008

2008-10-06T18:09:58Z

Simsample: Updated for all EPs and SPs.

2008-10-06T18:09:10Z

Updated for all EPs and SPs.

Simsample: Game Help:Seasons Patch Issues moved to Game Help:Game Patch Issues: Changed article to cover patching of all EPs, SPs and basegame.

2008-10-06T17:29:05Z

Game Help:Seasons Patch Issues moved to Game Help:Game Patch Issues: Changed article to cover patching of all EPs, SPs and basegame.

Whiterider: /* Contributor Credits */

2007-07-06T12:48:43Z

‎Contributor Credits

Whiterider: /* Solution */

2007-07-06T12:43:15Z

‎Solution

Whiterider at 21:20, 19 June 2007

2007-06-19T21:20:54Z

New page

=Having Issues Installing the Seasons Patch=

==Problem==
You try to install the patch for Seasons, but the install fails. The patch program may tell you to reinstall Seasons.

==Cause==
This problem is caused by certain files in your game having been changed in some way, normally by custom content. When the patcher looks for these files, it finds bad (corrupted) versions of them, and so it can't install the patch.
These files are normally '''graphicsrules.sgr''' or '''objects.package'''.

==Solution==
There are two ways of fixing this problem. One is quite time-consuming, but simple. This is the option for those who consider themselves computer-clueless: Reinstalling.
The other is fairly complex, but it will be quick, too, if you understand what to do. This second option it to Copy the Files from your CD.
Here are instructions for both:

===Reinstalling===
This is the more time-consuming, but simpler, way to fix the issue. If you're pretty sure that your computer smarts aren't up to extracting files directly from the game CD or DVD, then do this!

'''First, back up your user files!!''' Using [[Game Help:Back Ups | this]] guide.
If you skip this step, you will loose your sims, neighbourhoods, and downloads. Do not skip this step!

Second, go into your Start menu, All Programs, EA Games, The Sims 2 Seasons, and run the uninstall program. Let it do its thing, and when it's finished, pop in your Seasons CD or DVD and reinstall Seasons. Install the patch straight away.

Once you have reinstalled Seasons and the patch is working, restore your user files as described in the [[Game_Help:Back_Ups#Restoring_Backed-Up_Files | Backup guide]].

===Copying the Files Straight from your CD/DVD===
Put your Seasons CD/DVD into the drive, holding down the Shift key to keep the game from autorunning (Note: if you have your game set up not to autorun, you needn't press Shift. If it runs anyway, just close it.). Go into My Computer, right-click the icon for the CD drive, and hit Explore.

Now you need to open 'compressed.zip', using [http://www.rarlabs.com/download.htm WinRAR].
Once you've got that open, find and copy 'objects.package' to ''Program Files / EA Games / The Sims 2 Seasons / TSData / Res / Objects''.

Do the same thing for GraphicsRules.sgr (Note: you must use the GraphicsRules.sgr from ''TSData / Res / Config'' inside compressed.zip), copy this file into ''Program Files / EA Games / The Sims 2 Seasons / TSData / Res / Config''.

The patch should now install.

=Contributor Credits=
Thanks go to [[Game_Help:Corrupted_Objects.package | the authors of this article]] and [http://bbs.thesims2.ea.com/community/bbs/messages.php?threadID=baf03e47b46c06333bc36b7cbea7f560&directoryID=21 MaxoidSam] for information in this article. Article written by [[whiterider]].

{{GameHelpHeader}}
[[Category:Game Help]]

@@ Line 35: / Line 35: @@
 Now you need to open the file 'Compressed.zip'. (Note: This file is usually on the first game disc of multi-disc editions, but if you cannot find it check the other discs too.) You will need a [[Game Help:ZIP| program capable of opening compressed files,]] for example WinZip, WinRar or Ultimate Zip. Once you've got that open, find and copy the affected file to the path you noted earlier, for example   C:\ Program Files\ EA Games\ The Sims 2\ TSData\ Res\ Objects\ Objects.package. Click 'yes' when asked if you want to overwrite the file.<br/>
-''Note: Whereas most files will be inside compressed.zip, certain other files may be in other archives or folders on the install disc. If you cannot locate the affected files yourself, you could use the reinstall option instead.''
+''Note: Whereas most files will be inside compressed.zip, certain other files may be in other archives or folders on the install disc. If you cannot locate the affected files yourself, you could use the reinstall option instead.''<br/>
 Test that the patch now installs; if more files are found to be 'bad' then repeat the above procedure for the other affected files. You may find it easier to replace all files in an affected folder at one time; for example by replacing all files in the 3D or Sims 3D folder if one is affected.
 =Contributor Credits=
-Thanks go to [[Game_Help:Corrupted_Objects.package | the authors of this article]] and [http://bbs.thesims2.ea.com/community/bbs/messages.php?threadID=baf03e47b46c06333bc36b7cbea7f560&directoryID=21 MaxoidSam] for information in this article. Original article written by [[User:whiterider | whiterider]].
+Thanks go to [[Game_Help:Corrupted_Objects.package | the authors of this article]], Numenor and [http://bbs.thesims2.ea.com/community/bbs/messages.php?threadID=baf03e47b46c06333bc36b7cbea7f560&directoryID=21 MaxoidSam] for information in this article. Original article written by [[User:whiterider | whiterider]].
 {{GameHelpHeader}}
 [[Category:Game Help]]
 <!-- patch, install, reinstall -->

← Older revision		Revision as of 18:09, 6 October 2008
Line 28:		Line 28:


−	===Copying the Files Straight from your CD/DVD===	+	===2) Copying the Files Straight from your CD/DVD===

	When the patch installer fails, it will show you the path of the file which it cannot update. This is usually a file for the game you are updating, but in the case of certain EPs you may find that the patch updates some basegame files too. You need to note the path and name of the file, so that you can copy a replacement from your game disc. An example would be C:\ Program Files\ EA Games\ The Sims 2\ TSData\ Res\ Objects\ Objects.package.		When the patch installer fails, it will show you the path of the file which it cannot update. This is usually a file for the game you are updating, but in the case of certain EPs you may find that the patch updates some basegame files too. You need to note the path and name of the file, so that you can copy a replacement from your game disc. An example would be C:\ Program Files\ EA Games\ The Sims 2\ TSData\ Res\ Objects\ Objects.package.

@@ Line 1: / Line 1: @@
-=Having Issues Installing the Seasons Patch=
+=Having Issues Installing Game Patches=
 ==Problem==
-You try to install the patch for Seasons, but the install fails. The patch program may tell you to reinstall Seasons.
+You try to install one of the game patches, but the install fails. The patch installer may tell you to reinstall an expansion pack or your base game.
 ==Cause==
-This problem is caused by certain files in your game having been changed in some way, normally by custom content. When the patcher looks for these files, it finds bad (corrupted) versions of them, and so it can't install the patch.
+This problem is caused by certain files in your game having been changed in some way, perhaps when you installed a game mod, or by corruption when the game attempts to write to its own system files. When the patcher looks for these files, it finds bad (corrupted or altered) versions of them, and so it cannot install the patch. Any of the game data files could be affected, but commonly affected files are graphicsrules.sgr, objects.package or any of the files in the 3D folder.
-These files are normally '''graphicsrules.sgr''' or '''objects.package'''.
 ==Solution==
-There are two ways of fixing this problem. One is quite time-consuming, but simple. This is the option for those who consider themselves computer-clueless: Reinstalling.
+There are two ways of fixing this problem.<br/>
-The other is fairly complex, but it will be quick, too, if you understand what to do. This second option is to Copy the Files from your CD.
+) Reinstall the affected game.<br/>
-Here are instructions for both:
+) Manually replace the affected files.
+===1) Reinstalling===
-===Reinstalling===
+This is the more time-consuming way to fix the issue. If you find manually copying files too bothersome or daunting then this method will possibly be easier.
-This is the more time-consuming, but simpler, way to fix the issue. If you're pretty sure that your computer smarts aren't up to extracting files directly from the game CD or DVD, then do this!
 '''First, back up your user files!!''' Using [[Game Help:Back Ups | this]] guide.
 If you skip this step, you will loose your sims, neighbourhoods, and downloads. Do not skip this step!
-Second, go into your Start menu, All Programs, EA Games, The Sims 2 Seasons, and run the uninstall program. Let it do its thing, and when it's finished, pop in your Seasons CD or DVD and reinstall Seasons. Install the patch straight away.
+'''Second''', uninstall the affected game by clicking Start> All programs> EA Games> The Sims 2 (EP/ SP name)> Uninstall The Sims 2 (EP/ SP name). Note that if you need to uninstall the basegame, all expansions and stuff packs need to be uninstalled first. However if an individial EP or SP is affected, you need only uninstall that EP/ SP.
 Once you have reinstalled Seasons and the patch is working, restore your user files as described in the [[Game_Help:Back_Ups#Restoring_Backed-Up_Files | Backup guide]].
@@ Line 26: / Line 29: @@
 ===Copying the Files Straight from your CD/DVD===
-Now you need to open 'compressed.zip', using [http://www.rarlabs.com/download.htm WinRAR].
+When the patch installer fails, it will show you the path of the file which it cannot update. This is usually a file for the game you are updating, but in the case of certain EPs you may find that the patch updates some basegame files too. You need to note the path and name of the file, so that you can copy a replacement from your game disc. An example would be C:\ Program Files\ EA Games\ The Sims 2\ TSData\ Res\ Objects\ Objects.package.
-Once you've got that open, find and copy 'objects.package' to ''Program Files / EA Games / The Sims 2 Seasons / TSData / Res / Objects''.
-Do the same thing for GraphicsRules.sgr (Note: you must use the GraphicsRules.sgr from ''TSData / Res / Config'' inside compressed.zip), copy this file into ''Program Files / EA Games / The Sims 2 Seasons / TSData / Res / Config''.
+Now you need to open the file 'Compressed.zip'. (Note: This file is usually on the first game disc of multi-disc editions, but if you cannot find it check the other discs too.) You will need a [[Game Help:ZIP| program capable of opening compressed files,]] for example WinZip, WinRar or Ultimate Zip. Once you've got that open, find and copy the affected file to the path you noted earlier, for example   C:\ Program Files\ EA Games\ The Sims 2\ TSData\ Res\ Objects\ Objects.package. Click 'yes' when asked if you want to overwrite the file.<br/>
-The patch should now install.
+Test that the patch now installs; if more files are found to be 'bad' then repeat the above procedure for the other affected files. You may find it easier to replace all files in an affected folder at one time; for example by replacing all files in the 3D or Sims 3D folder if one is affected.
 =Contributor Credits=
-Thanks go to [[Game_Help:Corrupted_Objects.package | the authors of this article]] and [http://bbs.thesims2.ea.com/community/bbs/messages.php?threadID=baf03e47b46c06333bc36b7cbea7f560&directoryID=21 MaxoidSam] for information in this article. Article written by [[User:whiterider | whiterider]].
+Thanks go to [[Game_Help:Corrupted_Objects.package | the authors of this article]] and [http://bbs.thesims2.ea.com/community/bbs/messages.php?threadID=baf03e47b46c06333bc36b7cbea7f560&directoryID=21 MaxoidSam] for information in this article. Original article written by [[User:whiterider | whiterider]].
 {{GameHelpHeader}}
 [[Category:Game Help]]
-<!-- patch, install, reinstall, Seasons -->
+<!-- patch, install, reinstall -->