Difference between revisions of "Game Help:Game Problem-Isolating the Problem Folder"

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==Remove Folder==
 
==Remove Folder==
  
Now that your original user files are back in place, we're going to remove each folder, one by one, to test whether taking it out  
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Now that your original user files are back in place, we're going to remove each folder, one by one, to test whether taking it out fixes the problem.  To do this, open your ''My Documents\EA Games\The Sims 2\'' folder.  You'll see a list of subfolders inside it that looks something like this:
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[[Image:EAfolders.png|center]]
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Right-click on a folder and choose '''Cut'''.  Then go to your computer's Desktop and right-click and choose '''Paste'''.  This will move the folder to your computer's Desktop.
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[[Image:Isocutpaste.png|center]]
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==Run the Game==
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After moving out each folder, you should then run the game to test whether or not the problem has been fixed.
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==No Problem==
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If, after moving out a certain folder, the problem is suddenly fixed, then you know the problem is in that folder. 
  
 
=Related Links=
 
=Related Links=
 
{{GameHelpHeader}}
 
{{GameHelpHeader}}
 
[[Category:Game Help]]
 
[[Category:Game Help]]

Revision as of 12:45, 11 April 2007

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Contents

Game Problem - Isolating the Problem Folder

If you removed your entire My Documents\EA Games\The Sims 2 folder, allowing the game to regenerate a new batch of default user files, and the problem went away, you likely have something wrong with one or more of your user files. It is now a matter of narrowing down which folder has the problem.

To do this, you are going to test each folder to see if it is your problem.

Put Back Original Files

Right now, your original user files are moved out of the game. We need to put them back before we can begin testing them.

Open your My Documents\EA Games\ folder. You should have two subfolders in it - The Sims 2 and The Sims 2 Backup. The Sims 2 was created when we renamed the original and just has the default files. We don't need this folder anymore, so right-click on it and choose Delete to send it to your computer's Recycle Bin.

Now you need to restore your original user data. Right-click on The Sims 2 Backup and choose rename. Rename that folder to The Sims 2 so it's back the way it was before. Make sure you spell it right, put the spaces in, and capitalize it correctly or the game won't recognize your files.

Remove Folder

Now that your original user files are back in place, we're going to remove each folder, one by one, to test whether taking it out fixes the problem. To do this, open your My Documents\EA Games\The Sims 2\ folder. You'll see a list of subfolders inside it that looks something like this:

EAfolders.png


Right-click on a folder and choose Cut. Then go to your computer's Desktop and right-click and choose Paste. This will move the folder to your computer's Desktop.


Isocutpaste.png


Run the Game

After moving out each folder, you should then run the game to test whether or not the problem has been fixed.

No Problem

If, after moving out a certain folder, the problem is suddenly fixed, then you know the problem is in that folder.

Related Links

Sims 2 Game Help Categories:

Custom Content  | Expansion Packs  | Installation  | Gameplay Guides  | Technical & Graphics Issues  | Body Shop & Homecrafter  | Miscellaneous Issues  | FAQ Index

MTS's Sims 2 Q&A Help Forums

Search: 

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