Difference between revisions of "Game Help:Crash workarounds"

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(Removed LAA since it's in the latest patch anyway)
(Categories, sortkey)
 
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{{Sims3GameHelpHeader}}
 
{{Sims3GameHelpHeader}}
  
==Overview==  
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==Overview==
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{{See also|[[Game Help:Sims 3 Game Problem]]}}
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If your game is crashing for no apparent reason, this page explores the hardware causes of crashes. If you haven't done so already, follow steps 1-3 on the link above (eliminate software problems first).
  
If your game is crashing for no reason, then this page can help you to get it running again in a stable manner.  ''All'' users should do step 1 first!
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==Data Execution Prevention==
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{{See also|[[Game Help:Data Execution Prevention]]}}
  
==Step 1. Disable Custom Content==
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Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.
  
The majority of crashes in the game can be attributed to bad/incompatible custom content that you have installed at some point. The first thing that should always happen is to disable all custom content and see if your game runs as "vanilla" as possible.
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DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.
  
Follow the steps in this guide to remove your custom content and either confirm or rule it out as the cause:
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==Insufficient Memory Crashes==
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{{See also|[[Game Help:Insufficient Memory Crashes]]}}
  
[[Game Help:Sims 3 Game Problem]]
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Even though The Sims 3 was patched to be large address aware, crashes may still occur due to insufficient memory. Detailed information is found on the link above.
# Delete Cache Files
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# Remove the Mods\Packages Folder
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# Rename or Remove User Files
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==Step 2. Data Execution Prevention==
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+
Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.
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DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.
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For more information, see [[Game Help:Data Execution Prevention]]
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[[Category:Sims 3 Game Help|Crashes]]
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[[Category:Sims 3 Technical Game Help|Crashes]]

Latest revision as of 15:54, 20 September 2012

Sims 3 Game Help Categories:

Custom Content  | Installation  | Gameplay Guides  | Technical & Graphics Issues  | Miscellaneous Issues

MTS Help Q&A Forums

[edit] Overview

See also: Game Help:Sims 3 Game Problem

If your game is crashing for no apparent reason, this page explores the hardware causes of crashes. If you haven't done so already, follow steps 1-3 on the link above (eliminate software problems first).

[edit] Data Execution Prevention

See also: Game Help:Data Execution Prevention

Data Execution Prevention (DEP) is a security feature that can help prevent damage to your computer from viruses and other security threats. Harmful programs can try to attack Windows by attempting to run (also known as execute) code from system memory locations reserved for Windows and other authorized programs. These types of attacks can harm your programs and files.

DEP can help protect your computer by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you.

[edit] Insufficient Memory Crashes

See also: Game Help:Insufficient Memory Crashes

Even though The Sims 3 was patched to be large address aware, crashes may still occur due to insufficient memory. Detailed information is found on the link above.

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