Game Help:Black Rectangle Sim Shadows

Problem

Sims have black rectangles around their feet instead of shadows.

Courtesy of Fallingsun

Cause

This is caused by driver updates. Both nVidia GeForce and AMD Radeon graphics cards are affected.

Solution

Install the last version of graphics drivers which worked for you.

If you have a nVidia graphics card, go to GeForce.com, enter your graphics card model, and then install the 327 drivers (or older).

If you have an AMD card, we do not currently know which driver update is responsible for this issue, so you should experiment until you find some drivers which work correctly.

If you need more guidance on updating your graphics drivers, see Game Help:Graphics Cards#Graphics cards and Graphics Drivers.