Game Help:Game Problem-Back Up - Revision history

Whiterider at 00:07, 17 May 2009

2009-05-17T00:07:12Z

Whiterider: /* Next Step */

2008-01-03T12:59:23Z

‎Next Step

Whiterider at 12:52, 3 January 2008

2008-01-03T12:52:20Z

HystericalParoxysm at 09:36, 19 April 2007

2007-04-19T09:36:36Z

HystericalParoxysm: /* Back Up */

2007-04-12T14:01:37Z

‎Back Up

HystericalParoxysm: Game Help:User Files-Back Up moved to Game Help:Game Problem-Back Up

2007-04-11T09:40:53Z

Game Help:User Files-Back Up moved to Game Help:Game Problem-Back Up

HystericalParoxysm at 09:40, 11 April 2007

2007-04-11T09:40:42Z

HystericalParoxysm at 07:09, 11 April 2007

2007-04-11T07:09:37Z

HystericalParoxysm at 06:32, 11 April 2007

2007-04-11T06:32:06Z

New page

{{GameHelpHeader}}

=Back Up=

The best thing to do if your game does not work as it should is to find out if the problem is caused by something in your user files. This could include something you have downloaded, or it could be a corrupt sim, lot, or other file. Often it's a hack or just an object interfering with your game, but it's best to rule out (or in) ALL of your user data files at once, and then narrow it down from there if that is indeed the problem.

To do this, you will need to remove your user data files (all Sims 2 files in My Documents) to test.

==Check Free Space==

You will need around 400 Mb (megabytes) of free space. To find out how much you have, click start and then My Computer. Right click on the drive which holds your my Documents folder (usually this is Drive C) and choose ‘Properties’:

[[Image:CProperties.png|center]]

You’ll then see a window like this:

[[Image:Freespace.png|center]]

The number outlined in red is the one you’re interested in. If it’s bigger than 400 Mb you should be okay.

Note: A Gb (gigabyte) is just over 1000 Mb.

If you don’t have 400 Mb, you will need to free up some space. For more information on how to do that, see: you’ll need to free some space up. For details on how to do so, see: [[Game Help:System Checkup]].

==Rename User Data Folder==

After you have confirmed that you have enough free space, then you will rename your user data folder.

To do this, first click Start, and then My Documents. Double-click on the "EA Games" folder to open it, and then right-click on "The Sims 2" folder. Choose "rename."

[[Image:Renamesims.png|center]]

Type a new name to rename the folder - recommended is calling it "The Sims 2 Backup"

[[Image:Backupfolder.png|center]]

The purpose of this step is to make the game ignore these files - if your user data folder does not have the name it expects, it will not read your user data... which is what we want.

==Next Step==

Now that your user data will be ignored by the game, you will load the game to test. '''Click here to go to the next step, [[Game Help:User Files-Test Without User Files|Test Without User Files]].

=Related Links=
[[Category:Game Help]]
{{GameHelpHeader}}

@@ Line 13: / Line 13: @@
 ==Next Step==
-Now that you have made a copy of all your user data and can be sure that your sims and neighborhoods won't be affected in this process, it's time to remove the folders that are most likely the problem.  '''Go to the next step: [[Game Help:Game Problem-Remove Most Likely Problems|Remove Most Likely Problems]].
+Now that you have made a copy of all your user data and can be sure that your sims and neighborhoods won't be affected in this process, it's time to remove the folders that are most likely the problem.
 =Related Links=

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	=Back Up=		=Back Up=

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 =Related Links=
 [[Category:Game Help]]
+[[Category:Sims 2]]
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 =Back Up=
-The best thing to do if your game does not work as it should is to find out if the problem is caused by something in your user files.  This could include something you have downloaded, or it could be a corrupt sim, lot, or other file.  Often it's a hack or just an object interfering with your game, but it's best to rule out (or in) ALL of your user data files at once, and then narrow it down from there if that is indeed the problem.
+The best thing to do if your game does not work as it should is to find out if the problem is caused by something in your user files.  This could include something you have downloaded, or it could be a corrupt sim, lot, or other file.  Often it's a hack or just an object interfering with your game.  Without knowing which one it is, you may have to test all of your user files - but in doing so you can end up messing things up.
-To do this, you will need to remove your user data files (all Sims 2 files in My Documents) to test.
+Because of this, you should back up your data before you do so.
-==Check Free Space==
+==Making Back Ups==
-You will need around 400 Mb (megabytes) of free space. To find out how much you have, click start and then My Computer. Right click on the drive which holds your my Documents folder (usually this is Drive C) and choose ‘Properties’:
+For full instructions on how to create a backup of your user data - and how to restore from your backup if something goes wrong, see: [[Game Help:Back Ups|Back Ups]].
-−
-[[Image:CProperties.png|center]]
-−
-−
-You’ll then see a window like this:
-−
-[[Image:Freespace.png|center]]
-−
-−
-The number outlined in red is the one you’re interested in. If it’s bigger than 400 Mb you should be okay.
-−
-Note: A Gb (gigabyte) is just over 1000 Mb.
-−
-If you don’t have 400 Mb, you will need to free up some space.  For more information on how to do that, see: you’ll need to free some space up. For details on how to do so, see: [[Game Help:System Checkup]].
-−
-==Back Up Neighborhoods==
-−
-Now that you're sure you have some extra space, you need to make a copy of your Neighborhoods folder to ensure that all of your neighborhoods, sims, and lots are safe and will not be ruined accidentally during this process.
-−
-To do this, open the ''My Documents\EA Games\The Sims 2\'' folder.  You will see a list of folders that looks something like this:
-−
-[[Image:EAfolders.png|center]]
-−
-−
-Right-click on the Neighborhoods folder and choose '''Copy'''.  Now go to your computer's Desktop, right-click, and choose '''Paste'''.  This will make a duplicate of your Neighborhoods folder on your Desktop, so if for any reason something goes wrong while testing to find the problem, you can restore your Neighborhoods folder and you will have all your sims and neighborhoods intact.
-−
-[[Image:Isocutpaste.png|center]]
 ==Next Step==
-Now that you have made a copy of your Neighborhoods folder and can be sure that your sims and neighborhoods won't be affected in this process, it's time to remove the folders that are most likely the problem.  '''Go to the next step: [[Game Help:Game Problem-Remove Most Likely Problems|Remove Most Likely Problems]].
+Now that you have made a copy of all your user data and can be sure that your sims and neighborhoods won't be affected in this process, it's time to remove the folders that are most likely the problem.  '''Go to the next step: [[Game Help:Game Problem-Remove Most Likely Problems|Remove Most Likely Problems]].
 =Related Links=
 [[Category:Game Help]]
 {{GameHelpHeader}}