Latest revision as of 14:40, 21 May 2007

[edit] Before You Post Your Question

Okay, if none of the previous information applied to you, you have tried the Game Problem recommendations and you are still having trouble, you may want to go ahead and post your question in MTS2's Game Help section to get some help.

Before you do that though, please note the following regarding this section...

[edit] What We Don't Support

While MTS2 is the best place to get support for most game issues, there are certain things we don't provide support for...

[edit] Specific Hacks/Content

Individual creators support their own uploads. Individual hack creators support their own hacks. If you are having trouble or have questions regarding a specific hack or piece of content, please post on the original upload thread (if it's on MTS2) or contact the creator through their site's methods (if it's on any other site). Here are direct links to where you can get support for most common hacks and mods. You may have to register separately on these sites to post or access support threads.

• InSIMenator Download and Documentation and InSIMenator Support
• InTEENimater Manual and InTEENimater Support Forum
• Squinge's Hack Help Section at InSIM
• JM Pescado's Hacks and Grumpy Support
• Paladin's Place - SimWardrobe
• Dinnerbell at Simlogical (Inge Jones and Carrigon)

[edit] Other Platforms

Remember, MTS2 only supports the PC (Windows) and Mac versions of The Sims 2. If you're having trouble with any of the other platforms (Playstation, Nintendo DS, etc.) then please post your question over on S2C's Greater Gaming World forum or The Official BBS, not here.

[edit] Cracked/NO-CD/Warez Games

There will be NO support for warez (downloaded copies of the game not obtained through EA Link), no-CD cracks (to play the game without the original disk in the drive), copied disks, or anything else that violates the game's EULA (license agreement) - no exceptions, no arguments.

Threads created asking for support with any illegal or EULA-violating problems will be deleted without notice and the poster warned/banned. Any contributing posts suggesting the use of illegal downloads, or the no-CD crack will have the posts deleted and the poster warned/banned.

We ONLY support the use of putting your original game disk which you legally purchased from a retailer into your computer (or using the EA Link legitimate digital download) and playing the game as it was designed. Anything else is not only supported but likely will not work, and we cannot and will not support it.

[edit] Other Sites/The Exchange/BBS

You are currently viewing ModTheSims2, an independent user-created support site. We do not support any other sites. Please don't ask us here how to upload to the Exchange, why you were banned from the BBS, why you can't access the official site, or why InSIM is down. If you have problems with other sites, ask there. If those sites are down, wait till they come back up.

[edit] Before You Post

If the above things we don't support don't apply to you...

[edit] Game Problem FAQ

You must try the Game Problem FAQ first!

If your problem has occurred any time after playing (i.e. if you have not JUST installed the game and are now having trouble without doing anything else) that FAQ will likely fix your problem! Don't be surprised if you're told to try that FAQ if it's obvious you haven't, or you don't state that you've tried it!

[edit] Search

Most problems have been asked and answered several times in the past. Search MTS2 and the MTS2 Wiki before you post to see if you can find a solution without having to ask...

To search either MTS2 or this Wiki, use:

Remember to try several different search terms and phrases, and to try using the different types of searches, as they search differently.

[edit] When you have read the above...