Difference between revisions of "Game Help:EADM Issues"
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Try '''uninstalling and then reinstalling EADM.''' | Try '''uninstalling and then reinstalling EADM.''' | ||
| − | * '''To Uninstall:''' | + | * '''To Uninstall:''' Follow these [http://support.ea.com/app/answers/detail/a_id/66/kw/eadm instructions from EA] on doing a manual uninstall. Make sure to reboot your computer after uninstalling! |
| + | ** If the EA link is no longer available, use our [[Game Help:TS3 Uninstall]] instructions. You need to look for the specific EADM registry entry and folders. | ||
| − | * '''To Reinstall:''' | + | * '''To Reinstall:''' Get the new versions from this EA FAQ on [http://support.ea.com/app/answers/detail/a_id/51/kw/eadm How do I download and install the EA Download Manager?] |
Revision as of 09:40, 31 October 2010
| Sims 3 Game Help Categories: | |
|---|---|
|
Custom Content | Installation | Gameplay Guides | Technical & Graphics Issues | Miscellaneous Issues | |
| MTS Help Q&A Forums | |
Contents |
EADM Issues
Problem(s)
- Issues while downloading custom content from the Store or Exchange
- Issues in patching (updating) through the Launcher items
- Launcher will not start
Cause
A common cause of the above problems can be with the EADM (Electronic Arts Download Manager) - a separate program that comes with the game for managing downloads.
Solution
Try uninstalling and then reinstalling EADM.
- To Uninstall: Follow these instructions from EA on doing a manual uninstall. Make sure to reboot your computer after uninstalling!
- If the EA link is no longer available, use our Game Help:TS3 Uninstall instructions. You need to look for the specific EADM registry entry and folders.
- To Reinstall: Get the new versions from this EA FAQ on How do I download and install the EA Download Manager?
After reinstalling EADM, make sure to also:
- Allow Adobe Air to install and then update.
- Reboot your computer.
- After rebooting, EADM might prompt you for another update. Allow it to do so.
Related Pages
| Sims 3 Game Help Categories: | |
|---|---|
|
Custom Content | Installation | Gameplay Guides | Technical & Graphics Issues | Miscellaneous Issues | |
| MTS Help Q&A Forums | |
