Game Help:EADM Issues

EADM Issues

Problem(s)

• Issues while downloading custom content from the Store or Exchange
• Issues in patching (updating) through the Launcher items
• Launcher will not start

Cause

A common cause of the above problems can be with the EADM (Electronic Arts Download Manager) - a separate program that comes with the game for managing downloads.

Solution

Try uninstalling and then reinstalling EADM.

• To Uninstall: See these instructions from EA on doing a manual uninstall. Make sure to reboot your computer after uninstalling!

• To Reinstall: See the download links here at this EA FAQ Answer (under "How do I get EA Download Manager?")

After reinstalling EADM, make sure to also:

• Allow Adobe Air to install and then update.
• Reboot your computer.
• After rebooting, EADM might prompt you for another update. Allow it to do so.